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Troubleshooting

Troubleshooting

Easily find solutions to common issues and platform errors.

SearchAds.com Troubleshooting

Do I have to create Goals?

What are the 6 goal categories, and what do they mean?

What does the "Unpause" action do?

Can Smart Bidding optimize campaigns across multiple countries?

What challenges can arise with Smart Bidding?

Is there a downside to modifying my target frequently?

What factors does Smart Bidding consider when optimizing bids?

Does Smart Bidding change or exceed my budget?

Should I manually intervene while Smart Bidding is active?

Can I set up automations while using Smart Bidding?

When should I see the effects of Smart Bidding?

What issues might surface from grouping Discovery and Generic campaigns together, considering their differing CPA and ROAS goals?

What potential challenges might users face with Budget Allocation's CPA-focused strategy?

Why might ad spend differ from the assigned total budget?

What is the difference between the daily and monthly cap?

What are “action frequency” and “check frequency” and how do they differ?

Will automations take action on paused elements in my campaigns?

How can I optimize with automations towards the lower-funnel?

How frequently should I set actions?

Why was my automation not triggered?

How do I resolve the "An issue occurred" error during Apple Ads integration?

I can't select my app for Apple Ads integration with SearchAds.com, what should I do?

I see the "Integration expired" message on Ads Manager, what should I do?

I connected a new campaign group, but I can’t see my data; why?

How to set up your campaign goals

Why can't I see my previous attribution data?

FAQ on MMP Integrations

Do you provide a custom integration for my internal attribution solution?

Can I go to MobileAction through SearchAds.com?

Can I export data?

What should I add as my Goal?

I want to change my Mobile Measurement Partner. What should I do?

How to change the match type of keywords on SearchAds.com

Why can't I create a campaign?

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Ad Intelligence Troubleshooting

How much ad network and DSPs’ data do you provide?

How can I save an ad or app to a collection?

How can I create a collection?

Can I export the data on the platform?

Why can’t I see all my ad creatives on MobileAction?

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ASO Intelligence Troubleshooting

How do I add keywords to my list?

Search Ads Intelligence Troubleshooting

Why can’t I see all the keywords I bid on in Apple Ads?

For which countries does MobileAction provide Apple Ads data?

For which placements can you provide me with data?

CPP Intelligence Troubleshooting

Why can’t I see my custom product pages in CPP Metrics and how can I see them?

Why can’t I see my competitors’ custom product pages in CPP Metrics and how can I see them?

Compass Troubleshooting

How can I compare with other apps on Compass?

How can I compare my app’s performance between different countries?

App Intelligence Troubleshooting

How can I find and download my app's reviews?